It’s all about the tools

I had heard that the Manager Tools podcast won best podcast in the People’s Choice category in this years Podcast Awards. Being a new manager, I decided I should check it out. Boy, am I glad I did!

If you are a new manager like me you must listen to at least a few of the episodes. Even if you are, as they say, an “individual contributor,” you would benefit from the education. They cover topics including decision making, professional etiquette, interviewing, and even packing for business travel. I’ve only had the opportunity to listen to a few but will be working my way through their Manager Tools “Basics” which represent their best of geared for new managers as well as hilights of their library of episodes.

A quickie on compliments

I just received a compliment from a colleague (a customer) at work today and it made me realize that they are always appreciated. To prove my point, let me ask you a few questions. If you ever got a written compliment at work did you save it (or them)? Would it take much effort to remember one? Might you remember them all?

I hope I don’t sound “whiney” but working in Information Technology is largely a thankless job, though I suppose that can be said for many vocations. If things are working, everyone is happy, but if something goes wrong, you’ll be sure to hear from all sorts of people.

I challenge you to make note of someone who regularly serves you and let them know you appreciate the service they provide. Better yet, let their boss know. Want a radical (albeit Christian) idea? How can you serve them?

For Sale: Storage Robot (Drobo)

Over the summer I purchased a Drobo “storage robot” from Data Robotics for my home server/media center. It is a four-bay USB storage device that accepts any number and combination of SATA drives to build a larger virtual volume which can be used on either OS X or Windows. I intended to write about my experiences (receiving it the day before they upgraded the product, a bad first unit, some early driver bugs, etc.) but never got around to it.

In spite of some of my earliest experiences I am quite a fan of the device and have not regretted the purchase (only the timing). It is a flexible and well-performing method for keeping my pile of data safe with plenty of elbow room.

Why am I selling it you ask? The truth is, I’m not a typical user. The system it is attached to serves numerous roles. It is the server for our peay.us domain (web, mail, DNS, etc.) and also the home media server (iTunes, iPhoto, file server, and El Gato EyeTV DVR). The end result of all of this disk I/O is that when EyeTV is recording a show from the USB TV tuner and writing to the USB storage while other disk activity is going on (home directory syncing or Time Machine backup), it will often skip frames. That makes for a very annoying viewing experience. If the disk is idle and just recording there isn’t a problem and recent firmware updates for the device have helped considerably, but the fact remains I’m expecting server storage performance from a device that was not really designed or intended for such use.

As a result, I decided to purchase a gen 2 Drobo which adds a FireWire interface. Having a dedicated bus for storage will alleviate the problems I’ve been experiencing. Of course, if I had just waited a week before purchasing the original unit, I wouldn’t have had to do this.

To keep our budget in check, I am selling the original one to recoup some of the cost of upgrading it. That means you get to benefit from my bad timing. If you are interested in purchasing it (you’ll have to supply one or more of your own drives), make me an offer. I’d prefer to keep it among my “friends” and family to avoid hassling with eBay or craigslist but am motivated and will sell it one way or another.

Debt is Baaaaad

Becky and I have been really getting into the concept of living within your means and getting debt free. We are currently doing the Financial Peace University program with others from our church and have been listening to Dave Ramsey for a few years now.

I ran across this YouTube video from the movie “I.O.U.S.A.” which goes into detail how our country and, more specifically, our government, has been engaged in the “spend now-save never” mentality. It does a good job avoiding party finger pointing as the problem really is a universal one and more complex than party politics.

Below is a 30 minute abridged version of the fuller movie. Watch it.

Did I say transition?

Almost six months to the day from when I started my transition from staff to manager, today marked my first official day as Manager, Information Technology. Four of my peers for the last three years are now my subordinates.

With some interesting timing, I was just down in San Diego yesterday at LISA 2008 taking two management classes (Management 101: Effective Communication Tools for Sysadmins and Management 201: Effective Team Management of System Administrators). As with any training, the test is in the application. In the hopes to make good education effective, I’m going to GTD a few of the better reference slides for regular review in the hopes that it becomes second-nature.

As I know at least a few of my “peeps” read my blog, I want to publicly thank you for your support and understanding. I hope and pray that I am able to be a manager you can trust and respect.

Even more reason to like Orson Scott Card

I have generally not done political-oriented posts before, but I ran across this one from my favorite authors, Orson Scott Card. I received it via email, but it checks out with Snopes. It is included here without permission from his blog:

Would the Last Honest Reporter Please Turn On the Lights?

An open letter to the local daily paper — almost every local daily paper in America:

I remember reading All the President’s Men and thinking: That’s journalism. You do what it takes to get the truth and you lay it before the public, because the public has a right to know.

This housing crisis didn’t come out of nowhere. It was not a vague emanation of the evil Bush administration.

It was a direct result of the political decision, back in the late 1990s, to loosen the rules of lending so that home loans would be more accessible to poor people. Fannie Mae and Freddie Mac were authorized to approve risky loans.

What is a risky loan? It’s a loan that the recipient is likely not to be able to repay.

The goal of this rule change was to help the poor — which especially would help members of minority groups. But how does it help these people to give them a loan that they can’t repay? They get into a house, yes, but when they can’t make the payments, they lose the house — along with their credit rating.

They end up worse off than before.

This was completely foreseeable and in fact many people did foresee it. One political party, in Congress and in the executive branch, tried repeatedly to tighten up the rules. The other party blocked every such attempt and tried to loosen them.

Furthermore, Freddie Mac and Fannie Mae were making political contributions to the very members of Congress who were allowing them to make irresponsible loans. (Though why quasi-federal agencies were allowed to do so baffles me. It’s as if the Pentagon were allowed to contribute to the political campaigns of Congressmen who support increasing their budget.)

Isn’t there a story here? Doesn’t journalism require that you who produce our daily paper tell the truth about who brought us to a position where the only way to keep confidence in our economy was a $700 billion bailout? Aren’t you supposed to follow the money and see which politicians were benefitting personally from the deregulation of mortgage lending?

I have no doubt that if these facts had pointed to the Republican Party or to John McCain as the guilty parties, you would be treating it as a vast scandal. “Housing-gate,” no doubt. Or “Fannie-gate.”

Instead, it was Senator Christopher Dodd and Congressman Barney Frank, both Democrats, who denied that there were any problems, who refused Bush administration requests to set up a regulatory agency to watch over Fannie Mae and Freddie Mac, and who were still pushing for these agencies to go even further in promoting subprime mortgage loans almost up to the minute they failed.

As Thomas Sowell points out in a TownHall.com essay entitled Do Facts Matter? “Alan Greenspan warned them four years ago. So did the Chairman of the Council of Economic Advisers to the President. So did Bush’s Secretary of the Treasury.”

These are facts. This financial crisis was completely preventable. The party that blocked any attempt to prevent it was … the Democratic Party. The party that tried to prevent it was … the Republican Party.

Yet when Nancy Pelosi accused the Bush administration and Republican deregulation of causing the crisis, you in the press did not hold her to account for her lie. Instead, you criticized Republicans who took offense at this lie and refused to vote for the bailout!

What? It’s not the liar, but the victims of the lie who are to blame?

Now let’s follow the money … right to the presidential candidate who is the number-two recipient of campaign contributions from Fannie Mae.

And after Franklin Raines, the CEO of Fannie Mae who made $90 million while running it into the ground, was fired for his incompetence, one presidential candidate’s campaign actually consulted him for advice on housing.

If that presidential candidate had been John McCain, you would have called it a major scandal and we would be getting stories in your paper every day about how incompetent and corrupt he was.

But instead, that candidate was Barack Obama, and so you have buried this story, and when the McCain campaign dared to call Raines an “adviser” to the Obama campaign — because that campaign had sought his advice — you actually let Obama’s people get away with accusing McCain of lying, merely because Raines wasn’t listed as an official adviser to the Obama campaign.

You would never tolerate such weasely nit-picking from a Republican.

If you who produce our local daily paper actually had any principles, you would be pounding this story, because the prosperity of all Americans was put at risk by the foolish, short-sighted, politically selfish, and possibly corrupt actions of leading Democrats, including Obama.

If you who produce our local daily paper had any personal honor, you would find it unbearable to let the American people believe that somehow Republicans were to blame for this crisis.

There are precedents. Even though President Bush and his administration never said that Iraq sponsored or was linked to 9/11, you could not stand the fact that Americans had that misapprehension — so you pounded us with the fact that there was no such link. (Along the way, you created the false impression that Bush had lied to them and said that there was a connection.)

If you had any principles, then surely right now, when the American people are set to blame President Bush and John McCain for a crisis they tried to prevent, and are actually shifting to approve of Barack Obama because of a crisis he helped cause, you would be laboring at least as hard to correct that false impression.

Your job, as journalists, is to tell the truth. That’s what you claim you do, when you accept people’s money to buy or subscribe to your paper.

But right now, you are consenting to or actively promoting a big fat lie — that the housing crisis should somehow be blamed on Bush, McCain, and the Republicans. You have trained the American people to blame everything bad — even bad weather — on Bush, and they are responding as you have taught them to.

If you had any personal honor, each reporter and editor would be insisting on telling the truth — even if it hurts the election chances of your favorite candidate.

Because that’s what honorable people do. Honest people tell the truth even when they don’t like the probable consequences. That’s what honesty means. That’s how trust is earned.

Barack Obama is just another politician, and not a very wise one. He has revealed his ignorance and naivete time after time — and you have swept it under the rug, treated it as nothing.

Meanwhile, you have participated in the borking of Sarah Palin, reporting savage attacks on her for the pregnancy of her unmarried daughter — while you ignored the story of John Edwards’s own adultery for many months.

So I ask you now: Do you have any standards at all? Do you even know what honesty means?

Is getting people to vote for Barack Obama so important that you will throw away everything that journalism is supposed to stand for?

You might want to remember the way the National Organization of Women threw away their integrity by supporting Bill Clinton despite his well-known pattern of sexual exploitation of powerless women. Who listens to NOW anymore? We know they stand for nothing; they have no principles.

That’s where you are right now.

It’s not too late. You know that if the situation were reversed, and the truth would damage McCain and help Obama, you would be moving heaven and earth to get the true story out there.

If you want to redeem your honor, you will swallow hard and make a list of all the stories you would print if it were McCain who had been getting money from Fannie Mae, McCain whose campaign had consulted with its discredited former CEO, McCain who had voted against tightening its lending practices.

Then you will print them, even though every one of those true stories will point the finger of blame at the reckless Democratic Party, which put our nation’s prosperity at risk so they could feel good about helping the poor, and lay a fair share of the blame at Obama’s door.

You will also tell the truth about John McCain: that he tried, as a Senator, to do what it took to prevent this crisis. You will tell the truth about President Bush: that his administration tried more than once to get Congress to regulate lending in a responsible way.

This was a Congress-caused crisis, beginning during the Clinton administration, with Democrats leading the way into the crisis and blocking every effort to get out of it in a timely fashion.

If you at our local daily newspaper continue to let Americans believe –and vote as if — President Bush and the Republicans caused the crisis, then you are joining in that lie.

If you do not tell the truth about the Democrats — including Barack Obama — and do so with the same energy you would use if the miscreants were Republicans — then you are not journalists by any standard.

You’re just the public relations machine of the Democratic Party, and it’s time you were all fired and real journalists brought in, so that we can actually have a daily newspaper in our city.

I know it doesn’t count

I use OmniFocus to keep me on task and try and keep me from letting things get too far out of whack. There is a repeating task to do a blog post every five days. Needless to say, that task has been uncompleted more often than not recently.

The main reason is my general resistance to do small “throw away” posts just to check it off. If I’m going to do a post, I want to spend the effort in doing it. As a result, I will not make the effort as I can’t spend the time that I feel I should spend.

As you’ve likely noticed, I have a plug-in that turns a day’s worth of Twitter “tweets” into a post. That, too, has rules as I try not to do tweets unless I plan to do a day’s worth as I don’t want a post with only one or two entries in it.

Of course, there are no rules with blogging. Nobody is really going to hold it against me if I don’t blog on a regular schedule. Will you?

What a cool honor (and fun, too!)

LittleBigPlanet Logo

I just got email that I was accepted for the LittleBigPlanet beta. Not surprisingly, my kids are quite ecstatic. Having the opportunity to test play one of the most anticipated games prior to release is worth crowing about. I’ll be honest that this is largely due to the fact I work for the publisher, but not everyone is going to get in so it is an honor, nonetheless.

Not only is it an honor, but it really is a responsibility. Working for Sony is one of the best career opportunities I’ve ever had, but LittleBigPlanet is, honestly, one of the biggest titles ever for the Playstation 3 and it is in my best interest to make sure it meets every elevated expectation possible upon release.

Unfortunately, I won’t be able to talk about the experience, but I’m sure it won’t be hard to find information and, of course, you’ll be able to find out for yourself when it is released on October 21st.

Is 11 too early for rebellion?

My daughter Kaelyn recently started middle school as a 6th grader. It was a bit of adjustment switching from one class with one teacher to five teachers in six classes but she hit the ground running. It is a different school than she was supposed to attend so, as a result, all of her friends from last year are not in the same school. That was a bit tough for her. Fortunately, she has made friends and even had a sleep-over with a few of them this past weekend.

A parent always worries about their children’s friends and the influence they have on them. You trust that you’ve raised them well and that all the many lessons and examples sunk in. Unfortunately, sometimes no matter how much you teach your kids, they will make decisions that you disagree with.

Due to the influence of her newest friends Kaelyn has decided to use her hard-earned money to buy a Nintendo DS Lite.

What should I do? Can I love her still? Can I tolerate such deliberate rebellion in our household? I’ll do my best.

P.S. If for some reason you are confused, it will probably help to know where I work.