- In Verizon hell. Trying to switch from @DSLExtreme FiOS to DSLExtreme DSL. No, really, I still have phone on copper! Argh. #
- @VerizonSupport @dslextreme Thanks! My number is in the system as ineligible for DSL even though it is still provided via copper. in reply to VerizonSupport #
- Trying to stay positive re FiOS switch but I'm being forced to switch due to Verizon change in policy. 20000/20000 > 7000/768 but TOS worse. #
- @VerizonSupport True, but I was on DSL for years prior to my switch to FiOS last year. (same number/address) in reply to VerizonSupport #
- @VerizonSupport DM didn't work before. Just tried again. Thanks! in reply to VerizonSupport #
- Yipes! In Internet limbo. My DSL switch didn't work and my FiOS got cut off. On hold with @DSLExtreme trying to get one or the other working #
- @DSLExtreme, I'm so disappointed. Due to a broken business process you killed my FiOS without confirming DSL was working. 5-7 days for fix?! #
- Currently formulating a plan to borrow a MiFi to jerry-rig connectivity. #
- @VerizonSupport is stepping up. They might be able to restore FiOS while I wait for the DSL move order to get processed. Thanks! in reply to VerizonSupport #
- Verizon phone tree: 90 min, 5 xfers. Nice people, no help. @VerizonSupport (Frank), 10 min, 1 xfer. Nice, knowledgable, helpful. #
- @VerizonSupport (Frank), you weren't able to help me but I cannot stress enough the appreciation I have for you for trying. Keep it going! #
Twitter Updates for 2011-03-10
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